The small Version: if you should be on the lookout for exclusive engagement ring or unique wedding present, Leibish & Co. has actually a robust supply of high-quality, colorful, and conflict-free expensive diamonds and gemstones. The family-run business has-been operating online since 1998 with an individual touch with attained repeat business from around the world. Leibish & Co. makes it easy purchase loose rocks or even use the free of charge «Design Your Own» device to create your own ideal bit of precious jewelry alive. With years of experience and good workmanship under their strip, Leibish & Co. is on the brink of growing the supply to watches and various other extras.
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When Leibish Polnauer founded 1st internet based diamond company in 1998, it took nearly an entire time to upload a single picture and information to his site â but he was a visionary whom noticed possible in the fledgling field of e-commerce. «as he views the potential in a notion, he will do everything inside the power to progress with it,» mentioned Benji Margolese, Director of material promotional for Leibish & Co.
Leibish created a fruitful, family-run process together with wife and children providing in authority positions. They have expanded an effective web business with offices situated across the world. Leibish & Co. is actually a leader in special colored expensive diamonds and gemstones which can be difficult to get elsewhere. Its expensive diamonds are conflict-free, which is a key point for a number of shoppers.
«People reach united states since they search anything some various, anything a little more unique than what everyone else has,» Benji said.
While Leibish & Co. provides top-quality conventional diamonds, the organization specializes in colorful, unique jewellery. Whenever requested precisely why the business enterprise features these types of a high customer return price, Benji easily pinpoints the reason why.
«It is a mixture of exemplary services and products, great solution, and precious jewelry crafted to your highest amounts of brilliance,» the guy said. «The jewelry we make is not your everyday, mass-produced form of product. Each piece is custom-made to completely fit the diamond or gem opted for by client.»
A Family Affair With individual Service
Leibish & Co. is a real family business, with Leibish’s members of the family playing crucial functions for the organization.
Leibish serves as creator and President on the business, while their spouse, Rosi, will be the business’ Activities Manager. Their unique eldest child, Chavi, functions as top honors Jewelry Designer â and that is an enormous responsibility since custom precious jewelry accocunts for over 50% with the company’s company, Benji said.
Leibish’s oldest child, Yossi, is the CEO of Leibish & Co. Another child, Shmulik, that is a graduate on the Gemological Institute of The usa, may be the fundamental Diamond Buyer your company. «Shmulik is actually, truthfully, among the majority of gifted color diamond specialists in the industry,» Benji said.
Leibish’s child Itzik could be the business’s COO and operates the New York workplace on Fifth Avenue. Yoni, that is the youngest of Leibish’s five kids, may be the company’s CFO.
«as among the longtime people in the team, i will tell you that, although there is no relationship, they consider me, and others, part of their family,» Benji stated. «everyone bring our personal expertise for the company, but interact to constantly develop the company.»
Customers are in addition addressed like family members at Leibish & Co., where in fact the company invests fuel into individual service and product sales. «have you ever handled one particular agent, for instance, that’s the exact same individual you will constantly deal with, regardless of what you will be contacting or creating in approximately,» Benji said. «We don’t trust passing customers around to different departments when they’ve a question or particular issue they want to cope with.»
Clients originate from All Over the World
Leibish has actually many different types of clients: you can find customers, exactly who largely shop through site, merchants, and the ones within the trade business, whom usually check out the business’s major offices in pornstar escort nyc, Israel, and Hong Kong.
Nearly all Leibish & Co.’s customers are through the united states of america. Their next top audience is Canada, accompanied by great britain, Australian Continent, Hong Kong, therefore the remainder of European countries.
Customers at each level of existence shop at Leibish & Co., though nearly all are amongst the ages of 35 and 54, Benji said. Furthermore, the business garners more or less 300,000 website check outs monthly â and helps to keep most of the consumers coming back again.
«along with a 70percent return customer status, we remain being among the most popular businesses within niche,» he said.
Colourful Diamonds & Gemstones With a «Design your personal» Option
Leibish & Co. stocks high-end precious jewelry, but in addition preserves inventory mobility, particularly for on the web customers, Benji stated. The firm carries a huge selection of free expensive diamonds and important gems, but their key items are customized precious jewelry projects.
«We hold extreme collection of multicolor diamond and gem precious jewelry, with many of this rarest tones actually ever seen,» he mentioned. «the audience is known well by all of our bread-and-butter items â yellowish diamond and green diamond involvement rings. However, we sell diamond jewelry of almost every shade, and important gemstones â including sapphires, emeralds, and rubies. We sell jewelry constructed with colorless diamonds, as well, but the expertise is within the realm of tone.»
For customers that have one thing at heart and need help making it a reality, Leibish & Co. offers a «Design Your Own» precious jewelry device, which Benji mentioned is actually its best product.
«Obviously, when looking for a unique portion, men and women often want particular rocks and placing designs they will have already fallen crazy about,» the guy said. The «Design a» instrument allows customers to build an item using the rock, setting, and steel of these option.
«permits them to deliver their unique desires your â with your expertise in workmanship,» Benji informed you.
Extras & New on the web Tools waiting for you for Leibish & Co.
whilst looks toward the long term, Leibish & Co. is gradually shifting toward higher-ticket things plus product variety. The company seems comfy branching out to new products as a result of the dedication and enthusiasm it applies to finest their current productions.
«There is mentioned adding lots of extras â for example luxury watches, handbags, and also pencils,» Benji mentioned. «But we made a decision to hold back until we 1st perfected our very own major line of item, that is diamonds.»
Leibish & Co. can also be researching ways to carry on refining its well-known website, as well. A proven way it intentions to enhance its internet based experience is by exposing augmented reality features, that may provide virtual customers a lot more of an in-store knowledge.
As a business enterprise along with its origins in colourful diamonds and e-commerce, Leibish & Co. continues to innovate in a traditional business which views modification because the exception, maybe not the rule.
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